1. General Information
All orders are subject to product availability. Delivery charges are based on the weight of your order; £10 per 30kg box, for delivery within 2 days (for UK only).
2. Delivery Location
Items offered on our website are available for worldwide delivery. Delivery charges will vary based on the weight of your order and the destination to which the goods will be going (if outside of the UK). Please be aware that depending on your country’s regulations international orders may be subjected to additional duty fees. The shipping cost will be calculated at checkout.
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Multiple delivery options are available.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 1 business day of the date of your order. Business day means Monday to Friday, except holidays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.
4. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
5. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at email@example.com.
If you have any questions about the delivery and shipment or your order, please contact us at firstname.lastname@example.org.